Shopping for someone else but not sure what to give them? Give them the gift of choosing their own perfect holiday present with our gift cards!
* Gift cards are delivered by email and contain instructions to redeem them at checkout.
* Our gift cards have no additional processing fees.
At 800X, we are committed to providing the best shopping experience. To ensure your satisfaction, we offer the following guarantees and a straightforward return policy:
Our Guarantees:
100% Satisfaction Guarantee If you're not 100% satisfied with your purchase, return it within 30 days for a full refund.
Lifetime Warranty Our products come with a lifetime warranty. If it breaks or malfunctions, we'll replace it free of charge.
Free Return Shipping Free return shipping on all orders. If you need to return an item, we'll cover the shipping costs.
Free/Fast Shipping Guarantee Receive your order quickly with our FREE Priority Shipping.
Quality Guarantee Our products are made with the highest quality materials. If you find any defects, we'll replace or refund your purchase.
Introductory Discount Guarantee Enjoy a 5% discount on your first purchase. Use code GET5 at checkout.
Environmental Guarantee A portion of our proceeds from your purchase goes to support our environment.
Customer Support Guarantee Fast response time for any issues. If you have any concerns, our team is available to assist you promptly. Use our chat feature for quick support.
How to Return an Item:
1. Submit a Return Request
- Click the profile icon in the store's navigation or go to the returns page, and then request a return.
- You may also use this link: https://account.official800x.com
2. Log in to Your Account
- In the "Email" field, enter your email address, and then click "Continue".
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter the six-digit verification code.
3. Select Your Order
- Click the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
4. Select Return Reason
- Select a return reason and add a note for the store.
5. Submit Request
- Click "Submit request".
If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return shipping label. After the product is returned, you will receive a refund.
Eco-Friendly Returnless Refunds & Replacements: Sustainable Solutions for a Better Planet
If your item is under $20, you are eligible for our "Eco-Friendly Returnless Refunds & Replacements" program. This initiative offers a hassle-free returnless refund or replacement option, with an emphasis on promoting sustainability and reducing waste. We will refund or replace any defective items or wrong products, colors, and sizes from the one you ordered. Reach out to customer support within 30 days for returnless refunds and replacements.
Benefits:
- Environmental Impact: Reduces shipping emissions by eliminating the need for return shipping.
- Waste Reduction: By offering returnless refunds and replacements, we minimize the waste generated from return packaging and materials, promoting sustainability.
- Customer Convenience: Enhances customer satisfaction with a hassle-free process.
Optional Donation Encouragement:
We encourage customers to donate their returnless refund products to organizations like The Salvation Army and Goodwill. This not only helps those in need but also supports our sustainability goals by giving products that might otherwise be discarded or left unused a second life, thereby reducing waste and promoting sustainability.
How to Donate:
1. Choose a Charity
- Organizations like The Salvation Army and Goodwill accept a wide range of donations.
- Visit their websites for more information:
The Salvation Army Donation Portal: https://satruck.org/
Goodwill Donation Portal: https://www.goodwill.org/donors/donate-stuff/
2. Prepare Your Donation
- Ensure the item is in good condition.
- Follow the donation guidelines provided by the charity.
3. Drop Off or Arrange Pickup
- Use the charity's website to find drop-off locations or arrange for a pickup if available.
4. Notify Us
- Share a photo or receipt of your donation with our customer service team to receive a 10% discount on your next purchase.
Contact Us
If you have any questions or need assistance with your return, please contact our customer support team. We are committed to providing a fast response to any issues you may have. Use our chat feature for quick support. You can also email us at info@official800x.com.
Shipping Options
1. FREE Priority Shipping (7-10 Business Days)
- Description: Enjoy fast, reliable shipping on all orders with our FREE Priority Shipping. Your order will be delivered within 7-10 business days.
- Cost: Free of charge for all customers.
- Coverage: Applies to all items, regardless of size or weight.
2. Economy International (6-18 Business Days)
- Description: Cost-effective international delivery option.
- Cost: Free of charge for all international customers.
- Coverage: Applies to all items, regardless of size or weight.
Shipping & Handling
Our shipping and handling process ensures your items are carefully packaged and delivered to you within the specified timeframe. Once your order is processed, you will receive a confirmation email with tracking information, allowing you to monitor your package's journey to your doorstep.
International Shipping
We offer Economy International Shipping for our customers outside the United States, ensuring that you can enjoy our products no matter where you are.
Order Tracking
You can track your order using the following link:
Order Tracking: https://official800x.com/apps/parcelpanel or through the Shop App for real-time updates.
Shipping Delays
While we strive to meet our delivery estimates, unforeseen circumstances such as weather conditions, holidays, or carrier delays may impact delivery times. We appreciate your understanding and patience in such instances.
Contact Us
If you have any questions or concerns about your order, please don't hesitate to reach out to our customer support team. We're here to help!
- Email: info@official800x.com
- Chat: Use our chat feature on the website for quick assistance.
Thank you for shopping with 800X. We appreciate your business and look forward to serving you!